Hill College

Smarthinking

Tutoring Available 24/7

Smarthinking is an online tutoring service that Hill College is making available to all its students.

Smarthinking provides tutoring in mathematics (basic math through Calculus, including Bilingual Math), Biology, Intro Human A & P, Chemistry, Organic Chemistry, Physics, Economics, Accounting, Intro to Finance, Statistics, Spanish, and Writing. Tutoring is available 24/7.

For a complete description of subjects offered and times when service is available, visit:

http://www.smarthinking.com/static/pub_common/hours.cfm

With Smarthinking You Can:

  • Connect With an e-structor and interact with a live tutor.
  • Submit your Writing for any class to their Online Writing Lab.
  • Submit a Question and receive a reply from a tutor.

How to Access Smarthinking.com

Log onto one of your Blackboard courses

  1. Click on the Smarthinking link in the class.
  2. Follow the instructions at Smarthinking, make sure you do not have a popup blocker active.

Technology Requirements and Troubleshooting Tips

Technology Requirements
  • Operating System:
    • Windows 98 +, Mac OS9 +
  • Web Browser:
    • Windows:
      • Firefox,
      • Netscape 6 +,
      • Internet Explorer 5.01 +
    • Apple Mac:
      • Internet Explorer 5.0+ required
  • Internet Connection:
    • 28.8K min. / 56K+ preferred
  • Cookies/Javascript
    • should be enabled.
  • Popup Blockers
Troubleshooting Tips:
  • Make sure that your browser is set up to allow cookies and pop-up windows. Smarthinking uses both of these.
  • Make sure that you have Java installed.
    • If you need to install Java, go to http://www.java.com, and follow the instructions for the free download.
  • Make sure that you have Flash version 7.0.19+ for Windows or 7.0.24+ for Mac OS X installed.

The Smarthinking Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email Smarthinking support:

  • Call Smarthinking customer support toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST
  • Email us at support@smarthinking.com , and someone will respond to you within 24-48 hours. P 888.430.7429 ext. 1.